Questions, answered properly.

Plant based formulas with a short ingredient list. Every active is printed on the label with its dose, and the supplement facts panel on each product page is the same panel you will find on the bottle.

No proprietary blends hiding the amounts, no filler bulking out the capsule, no artificial sweetener to mask an aftertaste.

Dietary supplements are not approved by the FDA the way medicines are, and any brand telling you otherwise is misleading you. What we can tell you is what is on the label: every active ingredient at its full amount, no proprietary blends, and the species or form named where it matters.

They are food supplements, not medicine. They are not intended to diagnose, treat, cure or prevent any disease.

The formulas are plant based and made without gluten, dairy or GMO ingredients. The exact certifications and allergen statement for each product are on its own page, because they differ slightly between formulas and we would rather you read the real label than trust a blanket claim.

Ask your doctor or pharmacist first, and bring the label with you so they can see the actual doses. That applies especially if you are pregnant, nursing, on prescription medication, or managing any health condition.

We are not going to tell you it is fine. Your prescriber knows your situation and we do not.

Our products are formulated for adults over 18. For anyone younger, speak to a pediatrician before starting anything.

Tell us what your day looks like and what you are trying to build into your routine, and we will point you at the one that fits, or tell you straight that we do not have it. We would rather lose a sale than sell you the wrong bottle and process a refund three weeks later.

Supplements build up. Most people are looking at consistent daily use across several weeks before they would say anything shifted, and some of what changes is subtle enough that you notice it by looking back rather than day to day.

That is exactly why the guarantee runs for 30 days from delivery. You get a real window to find out, not a week.

Each product page gives the timing that suits that formula. As a general rule, take it at whatever hour you will actually remember, because the schedule you keep beats the perfect schedule you abandon.

Follow the directions on the label for that product. If a formula sits better with a meal we say so on the page, and if your stomach is sensitive, food is the safer default.

Nothing dramatic. Take the next dose at the usual time and carry on. Do not double up to compensate.

Usually yes, and plenty of customers do. Keep each one at its labeled dose rather than stacking overlapping ingredients, and if two of your bottles share an active, check with your pharmacist before running both.

The serving size and the servings per container are on the supplement facts panel of every product page, so you can work out how long one bottle lasts you before you buy.

It goes out within minutes of checkout. When it does not appear, it is almost always sitting in promotions or spam, so look there first.

If it is genuinely missing, send us the name and email you used and we will confirm the order exists and resend it.

Sometimes, if it has not entered fulfillment yet. Write to us straight away with your order number and what you want added or removed. The window for changes and cancellations is set out in our Refund Policy.

If it is too late, we will tell you plainly rather than let you wait and hope. Changes to a future delivery on your plan are a separate thing with no deadline on them, so ask about those any time.

Major credit and debit cards, plus Apple Pay, Google Pay, Shop Pay and PayPal. The full set of accepted methods is shown in the footer of every page and again at checkout.

Payment is handled by Shopify's PCI compliant checkout over an encrypted connection. We never receive your full card number and there is nothing on our side for anyone to steal.

Both go in the discount field at checkout, and the total updates before you confirm. One promotional code per order. If a code refuses to apply, send us a screenshot rather than guessing at it, and we will tell you what is going on.

Across the United States, including Alaska, Hawaii, U.S. territories, military addresses and P.O. Boxes. We do not ship internationally yet. The full list is in our Shipping Policy.

Processing and delivery windows, along with shipping costs, live in our Shipping Policy, and the estimate for your address appears at checkout before you pay.

We deliberately keep those figures in one place, so you never find two versions of the answer on this site.

It arrives by email once the order is dispatched, with a link to follow it. Tracking can take a while to show its first scan even after the label exists, so an empty tracking page on day one is normal.

No email at all? Check spam, then write to us with your order number and we will resend it.

Not yet. Carriers scan in batches, so a package can look stuck and then jump three states at once. If it stays frozen, send us the order number and we will chase the carrier ourselves and report back to you.

Check the whole property, ask anyone else at the address, and ask the neighbours either side, because early scans and neighbor deliveries account for most of these.

Still nothing? Tell us and we will resolve it with you. You do not have to fight the carrier alone and you do not need to involve your bank.

Email us immediately with the order number and the correct address. Before fulfillment we can usually fix it. After that, our Shipping Policy covers what happens with packages that come back to us.

Thirty days from the day your package is delivered to decide it is not for you, and ask for your money back. Every Green Peace product, every order.

The conditions are written out in our Refund Policy in plain language, because a guarantee you need a lawyer to read is not a guarantee.

Yes. Opened bottles are accepted under the guarantee. You cannot judge a supplement without taking it, so refusing opened returns would make the whole promise meaningless.

This is the question we get asked most, and the answer surprises people. It should not.

No. Return shipping is on us and we send you a prepaid label, so nothing comes out of your pocket to return an order. Use the label we provide and drop it at the carrier location printed on it, so the package stays tracked.

The one thing not refunded is any shipping charge paid on the original order, since that amount has already been spent getting the package to you.

Send one email to info@green-peace.co with your order number and a line on why. We reply with the label and the steps. No account, no form, no phone tree.

Please wait for our reply before posting anything back, since unauthorized returns can arrive without a way to match them to you.

Once your return reaches us and has been checked, the refund goes back to the card or account you paid with. The processing window is stated in our Refund Policy, and your bank then needs its own few days to display it.

Photograph what turned up, send it with your order number, and choose what you want: a replacement or a refund. Either way it costs you nothing.

Do it soon after delivery so we can also raise it with the carrier on our side.

Yes. Every Green Peace order is a Subscribe & Save continuous delivery plan, and the full terms are shown at checkout before you enter any payment details. Your first charge is the price of the bundle you selected. After that you are charged $29.99 USD every 30 days and we send you the same product from your original order, until you cancel.

We email you a reminder 3 to 7 days before every charge, with the date, the amount and a direct link to skip, pause or cancel. The full terms are in our Subscription and Automatic Renewal Policy.

Two ways, both free. Open your account at green-peace.co/account and cancel it yourself, or send one email to info@green-peace.co with your order number and we cancel it for you and confirm in writing.

There is no fee, no penalty and no retention script waiting for you. Cancel at least 24 hours before your billing date and the next shipment does not go out. If a shipment has already left, it is still covered by the 30 day guarantee.

Yes. Every reminder email carries a direct link to skip, pause or change the date, and you can do the same from your account. If you would rather we set it up, tell us what suits you better and we do it for you.

Skipping is not cancelling. The plan stays live and picks up at the next cycle unless you tell us otherwise.

Nothing automatic. A refund and a cancellation are two separate things, so if you want both, say so in the same email and we handle them together.

Otherwise the plan keeps running and renews on schedule while your return is on its way back to us, which is the last thing either of us wants.

Your renewal is $29.99 USD every 30 days, and that amount is stated in the reminder email we send 3 to 7 days before each charge.

If it ever changes, the new amount appears in that email before anything is taken, with the same link to skip, pause or cancel.

That is your Subscribe & Save plan renewing, not an error and not a duplicate. Every Green Peace order is a continuous delivery plan that charges $29.99 USD every 30 days until you cancel, and we email a reminder 3 to 7 days before each one. The section above sets out how to skip it or stop it.

If the amount in front of you is something else, send the date and the last four digits to info@green-peace.co and we will identify it for you.

The charge appears as SP Green Peace EP. The SP and EP are added by our payment processor, not by us, so the line on your statement will not read exactly like the brand name on the site. If your statement shows anything else for an order you placed here, send us the date and the last four digits of the card and we will identify it for you.

Write to us before you call your bank. In our experience it turns out to be one of four things: your plan renewed, someone else in the household ordered, the descriptor simply did not look familiar, or it is a pending authorization from a checkout attempt rather than a real charge.

Send the date and the last four digits to info@green-peace.co and we will tell you exactly what it is. If it is not yours, you get it back. A bank dispute can drag on for weeks. We can settle it the same conversation.

That is nearly always a temporary authorization hold. A failed or repeated checkout attempt can leave a pending line that looks like a duplicate and then clears on its own.

Only one payment per order is ever captured. If the second line does not disappear, send your order number and we will check it against our records and refund anything genuinely taken twice.

Your confirmation email is the receipt, with the full breakdown of what you paid. Ask and we will resend it or reissue it with different details on it.

Green Peace is a brand operated by ECOM PAPER PRODUCTION LLC, 8206 Louisiana Blvd NE, STE A #8697, Albuquerque, NM 87113, United States. The same details sit in our Terms of Service and in the footer of every page on this site.

We sell only through green-peace.co. Anything branded Green Peace on a marketplace listing or a reseller shelf did not come from us, we cannot verify how it was stored, and the guarantee does not extend to it.

Not to buy. Guest checkout works fine.

To manage your plan yourself, an account is the fastest route. If you checked out as a guest, create one with the same email you used at checkout and your plan will be waiting there. If you would rather not have an account at all, email us and we make any change to your plan for you, cancellation included.

We use it to process your order and to help you afterwards, nothing else. The detail is in our Privacy Policy, and you can opt out of data sharing whenever you want.